Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2966 Someone from NSW thinks vodafone is at 27 Dec 2010 03:06:04 PM
I have only been with vodaphone for 2 and half months and so wish i hadnt changed to them from my old carrier.
I always have limited signal or none. I rang vodaphone 2 days ago and they said my phone looked ok at their end. It is so hard when trying to make a call.
Another issue i have is this added ontop GST, which i have never had added on top before with other carriers, so when vodaphone told me my monthly balance was going to be such and such it was false, as they didnt tell me about the added GST. I brought this up with them and was told there was nothing i could do.
I do NOT like vodaphone.
I always have limited signal or none. I rang vodaphone 2 days ago and they said my phone looked ok at their end. It is so hard when trying to make a call.
Another issue i have is this added ontop GST, which i have never had added on top before with other carriers, so when vodaphone told me my monthly balance was going to be such and such it was false, as they didnt tell me about the added GST. I brought this up with them and was told there was nothing i could do.
I do NOT like vodaphone.