Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3013 Someone from NSW thinks vodafone is no reception at 27 Dec 2010 03:15:35 PM
For over twelve months I have had no reception in my work place and at my residential address. To send a message or make or take a phone call I have to go out to the driveway or the street to get reception. My husband also suffers the same! While out I loose reception consy=tantly and my phone turns itself off! I have tried calling the customer call centre but am constantly left on hold( when I get reception) and the Vodafdone stores offer no help at all, they say they have the same trouble. My daughter has lost work because of no reception and has since gone to another carrier while still having to pay for a contract that she cannot use. We would not recommend Vodafom=ne to anyone and think they shou;d stop sponsoring racing cars and cricket and put their cash into upgrading their system and customer service.