Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3023 Someone from NSW thinks vodafone is !! at 27 Dec 2010 03:16:37 PM
I purchased a new phone (N97 mini) with vodaphone earlier this year. All was going well until reception became crap, i would have to turn my phone off and restart it just to get my reception back. Battery life dies so so quick i cant believe it. I would go to bed and check my phone before i went to sleep and it would have a full battery life, only to wake up with it beeping because it has one bar! The phone i have has a little button on the side which you give a little flick/slide to lock and unlock, which when doing that at times the phone will freeze and i will have to take my battery out and put it back in because i cant even go to the switch off selection! Recently my icons on the menu became very small and the writing had disappeared, for no apparent reason other than 'it just did'. I have taken my phone back previously and they would send it away, i told them i need my phone for work due to calls i will recieve but they would not offer a replacement phone. I will soon be taking my phone back for a second time and hopefully they will actually care more than what they did last time. It is not fair on the customers it is not what we are paying for. We do not pay for our conversations to be, "hey its me what you .................." then be cut off. Vodaphone pick it up or you will loose many many customers.