Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3029 Someone from NSW thinks vodafone is mostly at 27 Dec 2010 03:18:08 PM
My partner and I are both with Vodafone. We constantly are unable to get hold of each other, sometimes for hours on end. This has caused no end of arguments between us until we realised we weren't ignoring our phones or had them turned off, but the network was failing us.
This also applies to our email function on our phones...just now we are sitting beside each other - i have full service, as does he. I called his phone as a test, and got the message that his phone was unavailable...clearly it wasn't as i could see he had full service.
We are both in jobs that require us to be on call overnight week about, and require us to contactable at all times during the day. Our contracts are clearly going to have to be cancelled if our oncall obligations cannot be met. well done vodafone. I can smell a cancellation coming on....
This also applies to our email function on our phones...just now we are sitting beside each other - i have full service, as does he. I called his phone as a test, and got the message that his phone was unavailable...clearly it wasn't as i could see he had full service.
We are both in jobs that require us to be on call overnight week about, and require us to contactable at all times during the day. Our contracts are clearly going to have to be cancelled if our oncall obligations cannot be met. well done vodafone. I can smell a cancellation coming on....