Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3067 Someone from VIC thinks vodafone is frustrating at 27 Dec 2010 03:23:49 PM
I am stuck on a plan with vodaphone. i have not called to complain, as my in my past experience i end up speaking to someone overseas who can barely understand english,the call is delayed and i get no-where. i have spoken to the staff in store who are unable to help in any way and only direct to me the customer service line..My phone has no coverage at my sisters house which is about 20ks away from where i live . I spend alot of time there as i am currently unwell. It is very stressful when the hospital and friends are unable to contact me,and for me it is frustrating that I can not keep intouch with everyone. I was with Telstra, and now wish i had stayed with them as i did not have these issues in the past.I also had issues with my phone. In the first case i returned it after a couple of weeks, as there was very little memory and the battery would last a day if i was lucky and still does. I was only able to swap for the same phone, which is the worst phone i have ever had.I can not be bothered going in again as the last time i tried,they need send the phone away and they do not have replacements...SO basically, I have about 18months until i can get out of this plan, and go back to Telstra.ARGH!