26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3127 Someone from QLD thinks vodafone is not at all at 27 Dec 2010 03:30:48 PM
i work for vodafone. i have also seen the coverage plans proposed in the coming months, the network coverage nearly triples, then we'll see whose a fail. so what if you drop one call. have a cry. If you have an iphone 4, that is your own stupid fault, sheep!
27 Dec 2010 03:36:29 PM: Congrats for standing up for your employer, it's nice to see some dedication - but don't dare blame the iPhone4 for lack of network coverage!!!
Unless you mean to tell me that every single outcry posted on this website is an iPhone4 user, you're a fool for trying to blame one on the manufacturer rather than the service.
27 Dec 2010 03:37:20 PM: Wow, is this posting from middle or upper management.
I do hope your team sees this.
27 Dec 2010 03:40:57 PM: hold an iphone 4 next to a desire HD. Look at the difference. should be around 2 bars. So yes i will dare to blame iphone 4. PS. hold an iphone 4 how its meant to be held
27 Dec 2010 03:42:15 PM: so they're fleccing their employees with proposed coverage maps too are they? So when you say 'triple', do you mean that they'll be covering more regional areas? Because their coverage maps currently indicate that the majority of metropoliatn areas are currently covered. So what's the real truth Einstein?
27 Dec 2010 03:46:06 PM: Netwrok coverage better tripple you god damn bitch !!
27 Dec 2010 03:47:53 PM: BAHAHHAHAHAHA "Coming plans in a few months and the network coverage will <insert number here> multiply" - hunny I've been with Vodafone since April 2004 and I can prove in your companys brochures that you've been saying this FOR YEARS and where the hell is the service to date?!!?!??!?? See the Piper Alderman law suit currently against Vodafone? That's how well your companys promises pan out.
27 Dec 2010 03:53:10 PM: people people people. turn 3g off on your phone and see what happens. the only problem lies with 3g. see how many people shut their mouths now. retards make assumptions and don't know the facts. fuck its funny
27 Dec 2010 03:54:19 PM: That is funny .... I'm not sure if you are for real or not??? Either you are trying to stir suffering people or really work for Vodafail ..... After dealing with Vodafail for seven months (finally got out of a contract two weeks ago) I could believe you work for them!
27 Dec 2010 04:01:17 PM: Fuck some people write some bullshit! Who give two flying fucks about an i-Phone-4 or 3G ? At the end of the day, THOUSANDS of people are paying for a Vodafone network service that they're NOT receiving. Hence why Vodafone is being sued. Time to face the facts you retards, no wonder why you work for Vodafail! Here's a handy hint from the wise: start looking for new jobs before the company burn to ash in Australia!
28 Dec 2010 08:21:46 AM: Your a f*$cking gimp if you actually believe Iphone 4's are responsible for this level of retaliation against you employer. I've had Samsung, Nokia(6) and Motorola(2) phones with Vodafail living in 4 different metro locations, but never an Iphone4. Funnily enough I've never had good reception either. Loser, get a real job.
28 Dec 2010 11:11:37 AM: Completely agree - we're paying for network service we're not receiving!!! We shouldn't have to buy a specific phone, nor adjust our phone settings, just to get some reception!