Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3135 Someone from NSW thinks vodafone is at 27 Dec 2010 03:32:01 PM
I have been a vodafone customer for 10 years atleast. I have never had a problem, had total faith in the tel-co i even changed my companys mobiles to vodafone i was so happy with them all untill 12 months ago. Trying to run a business with all the drop outs and no service is so annoying and doing some damage to my business and dealings. i can understand if maybe there is a problem for a week MAX, but its been going on too long i even feel they are not putting in the effort to fix the problem so i ask the question, should i put the effort to pay the bill untill the problem is fixed? But everyone knows doing that is not realistic. I have called vodafone about the problem and they say the same thing "upgrading". Well thats not good enough........ GET YOUR ACT TOGETHER VODAFONE OR YOU WILL LOOSE OUT LATER ON.