Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3150 Someone from VIC thinks vodafone is Pathetic at 27 Dec 2010 03:33:22 PM
I signed up to Vodafone mobile broadband internet about 2 months ago, as I was about to move about an hour out of Melbourne and they told me they had really good reception up there (yeah - right...). Since then I have had countless problems with dropouts, pathetically slow reception, and freezing screens, and with me trying to get a small business off the ground, this caused so many problems. I have contacted them a few times and not once did they mention there were problems. They told me I was probably in a "black spot" as reception up here was supposedly good. The signal strength never gets any better than "poor" and they told me I should buy a pocket wifi to improve the signal, but this costs an extra $100. Im glad I held off, and came across this news article and website, and now know its not just me! And I dont live in a "black spot". I have signed a 2 year contract, and was told the first 6 months would be 1/2 price, yet when I got my first bill recently, there was no mention of this. Another call to them, and they said it would apply from my next bill. Who knows if this will happen? I just want to get out of my contract and go to another provider who has good coverage up here (bit thin on the ground though....not many to choose from).