First things first, I've been a Vodafone customer for around 11-12 years, until recently ( last 2 years or so) I found the call centre staff to be quite helpful, and had no issues with them whatsoever, they even used to give me a new phone every 12 months, 90% of the people I spoke with then seemed to be based in Australia, and there were also a lot more staff, or perhaps just less complaints, anyway, my point is that these issues have only started to arise recently for myself, I'm a Telecommunications rigger myself, we're the guys who install the new network arials and towers, THERE HAS NOT BEEN A MAJOR "ROLLOUT" FOR NEARLY 4 YEARS, with the amount of increased traffic and information that is now transmitted on the 3G network, I expect that even that technology is now stretched to it's limits, the only work that is being carried out on the national 3G network is repair and maintainance, even when we did the last major installation 3-4 years ago the telco company's had to hire workes from oversea's because there was not enough skilled people in Australia
Sorry, a little of the subject there
Christmas day the Vodafone network would not let me send and sought of txt for nearly 3 hours, around 11am it started to work again
Just foundout today that my freinds and employer have been trying to call me for the last 3 days but it has been going straight to my viocemail, I certainly did not divert it and have tried to cancel the deverts but it still is'nt working correctly