26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3208 Someone from NSW thinks vodafone is Total Rubbish at 27 Dec 2010 03:41:16 PM
3 Network (vodafone and 3 are merged) gave me half price mobile internet for their 500MB plan. They said I would pay $4 not $8. Next month I get my bill to find out they had charged me $8!!! Total Rubbish. I called them to ask them to fix the problem. Next month I get my bill and they still charge me $8! I called them again. Next month i get a result, and they gave me $4 credit. But they didn't give credit for the last couple of months. I call them to ask them to give me credit for the last months and next month and forever. I get my bill and they charge me $8 with no credit! How garbage is that!

I called them AGAIN! They said they would give me $12 credit. I got my bill, and YES they finally did. Now they say I have to call them every month to get my $4credit! What a waste of time!

I am now waiting for my next bill....so I can do my next call!