Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3212 Someone from VIC thinks vodafone is totally epic fail at 27 Dec 2010 03:41:36 PM
Unfortunately was with Vodafone for 22 months. Within the first 2 weeks I knew it was the wrong move to leave Telstra. Zero coverage anywhere 30kms out of Melbourne basically, and 2km out of a major town in the country. Attempted to contact Vodafone within the first month, they responded and were of absolutely no assistance whatsoever. Would be on the couch (at home in Melb), would have coverage then lose it for 5 mins. Get it back and be on the phone, and it would drop out again. Great scam for getting more connection fees to bump up the bills. Plus phone wouldn't even ring sometimes, just go straight to voicemail and then I get the message 2 hours later. Asked to get out of contract because it was not what I paid for and was told I would have to buy out of it. Bull$hit! Stuck it out until a couple of months ago and then switched back to Telstra when I'd had enough - especially when I spend almost 3 months in country NSW working with coverage for probably 10% of the time I was away. And I had to buy out of my last 2 months even. The CEO should have to deal with every problem, then he might understand how bad things are and then something might get done. Then again, perhaps he probably doesn't know how to fix it anyway - just delegates!