26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3219 Someone from VIC thinks vodafone is Waste of Space at 27 Dec 2010 03:43:12 PM
During a recent driving holiday around Victoria and South Australia (where we stuck to major highways and roads), my iphone 3G had no phone coverage in areas the Vodafone coverage map indicated full "blue" coverage. My partner's iphone 3G Telstra phone however had perfect cover. When I complained to the pimply 17 year old at the local Vodafone shop I was told there must be something wrong with my phone. Well .... 3 iphones, 4 different SIM cards and 2 more road trips later and reception is still crap!! Maybe the problem's with Vodafone and not my phone. I am also unable to either receive or send emails from my phone despite having double checked all settings with a number of computer geek friends.