26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3233 Someone from NSW thinks vodafone is is money hungry at 27 Dec 2010 03:44:18 PM
My boyfriend and I signed to vodafone because they had the iphone4...so far awesome. However on a recent trip to Queensland we used my boyfriends phone for google maps. Little did we know that we had gone over the cap until vodafone decides to tell us once we had gone $450 over. Thanx vodafone from the prompt update. Needless to say we are wondering why they didn't send one earlier but hey $450 seems like the right amount before telling a customer. Not happy!!! Furthermore, I wouldn't like to be a Queensland customer either, we found that now where in queenlsand could you get reception more than one bar at best.
Be a previous 3 customer I hope the customer service at vodafone is alittle better. Im thinking that my choice to change is a bad one. Here's to hoping to getting out of a now $600 phone bill because of data usage!!!! Thanx alot vodafone!
27 Dec 2010 03:46:19 PM: oh and my bluetooth doesn't work either??? And it seems that some times people call me and the phone doesn't even ring through. It just goes straight to a busy message.