Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3237 Someone from VIC thinks vodafone is at 27 Dec 2010 03:45:09 PM
i got a nokia x6 on a plan through vodafone,not only was the phone crap but so was the network, most people couldnt ring me due to a message that said the phone you are calling has phone barring active, even though i had paid my bill in full this is what it said, after 6hrs trying to get through to someone, they were quite rude, they finally gave me a code to unlock it, but it only let 1 call through then locked again, then when i moved, i didnt bother changing my address cause when i ttried i was on hold this time for 4 hrs before my fone went flat so i gave up.. ever since i got the fone calls would constantly jrop out so i would have to ring the person like 10 time just to get out 5 words as a result my bill went through the roof, so i decided i wanted out of vodafone and the easiest thing to do rather than stay on hold all day was to just wait till they dissconnected me as a result my excellent credit rating down the drain.