Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
324 Someone from QLD thinks vodafone is cant organise a direct debit at 17 Dec 2010 02:46:30 PM
I have been with VF for about a year. Recently my credit card expired and bounced their direct debit request. No big deal right ? Just let me know and then get the new numbers. Nope. How about instead of that we just let your mobile phone debt rack up to 500, then cut off your phone.
I have spoken to their "help" desk people on three occasions (none of those calls less than an hour), and each time they have "fixed" the problem, and each time the problem has magically reappeared a month later.
Its going to cost me about 600 to get out of vodafone. Seriously BEST money ill ever spend to never have to deal with this useless f*cking company again
I have spoken to their "help" desk people on three occasions (none of those calls less than an hour), and each time they have "fixed" the problem, and each time the problem has magically reappeared a month later.
Its going to cost me about 600 to get out of vodafone. Seriously BEST money ill ever spend to never have to deal with this useless f*cking company again