Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3248 Someone from NSW thinks vodafone is its beyond a joke at 27 Dec 2010 03:46:04 PM
I live in sydney in the eastern suburbs, i have no reception on regular basis,my sms and mms messages arrive hours/days late. I ring vodafone, you are on hold for hours, then youre told to take your simcard out, and switch the phone on/off. Then of course there is still no reception, and you get told there is something wrong with your phone!!!The staff are really rude about it too. I have gone into my local vodafone and was given two replacement simcards, and then told there was something wrong with my phone!!!Like are you for real????I have been with vodafone for the last 10 years,i renewed my contract in January,however intend to cancel now, and return my phone. Whats the point of paying monthly fees when you have no coverage,and are getting messages late? Vodafone is not even offering any credit or timeframe when this should be fixed?Fed up and want out!!!
27 Dec 2010 04:05:02 PM: just wait til they give you the *wrong* SIM, and fry your account for a couple of weeks while they puzzle it out...