Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3323 Someone from QLD thinks vodafone is shocker at 27 Dec 2010 03:57:24 PM
I have been travelling around OZ for the last year. In that time I have had service around 30% of the time ! I have had that many drop outs and if do get to speak for more than 10mins my phone goes flat !! The latest annoyance is people i message getting the text around 8 time (at a charge to me) or getting my texts the nexts day !! Too bad if your trying to organise something. People try to call and get my voicelail even if im in service. I have had better coverage in 3rd world countries !! What about today ... I called my sister who is with vodafone also. We call each other to use our vodafone to vodafone credit.. You think your getting free minutes but they charge of your main balance ?? What ... you ring them to complain and they cant see how it happened and most of the time they dont understand what im saying... Pathetic Vodafone ! What a disgrace. Telstra is more expensive but is still the most reliable... Its the old addage. You get what you pay for.