Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3325 Someone from VIC thinks vodafone is 100% at 27 Dec 2010 03:57:40 PM
I have been had long term customer, I have 2 mobiles (one for friends, the other business). I have drop outs daily, no service (4-5 times daily), calls disconnect with in seconds of answering. No messages or delayed by days. It is disastrous as I have an eBay business! If I could swap providers but locked in a contract....
Try calling.... 45 mins on hold or try using the call back feature- they take over an hour, if not longer. Once you get through, you go through the same thing every time. No solution as they know they can't fix it! If everyone has this problem, it is about time they think about it being the problem being them! Very disappointed, frustrated and annoyed customer!
Try calling.... 45 mins on hold or try using the call back feature- they take over an hour, if not longer. Once you get through, you go through the same thing every time. No solution as they know they can't fix it! If everyone has this problem, it is about time they think about it being the problem being them! Very disappointed, frustrated and annoyed customer!