Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3326 Someone from NSW thinks vodafone is EPIC FAIL! at 27 Dec 2010 03:57:56 PM
After Telstra decided dor some random reason to send my bills to another address (resulting in a $600+ bill), I decided to switch to Vodafone. I was a prepaid customer with them a few years ago, and was really happy with their service.
I have an an iPhone 3GS (which i love), but I don't get reception in my house, or in my street for that matter. I can only get 1 bar of reception at my parents house, which just happens to be on a small hill. My friends try to call me, text me etc but I never recieve them because of the crap service. I'm lucky that I have wireless broadband, otherwise I wouldn't be able to download apps etc.
I'm paying $80 a month for a shitload of calls that I can't use. The reason why I signed up in the beginning was to use my mobile instead of the landline to save money.
I have an an iPhone 3GS (which i love), but I don't get reception in my house, or in my street for that matter. I can only get 1 bar of reception at my parents house, which just happens to be on a small hill. My friends try to call me, text me etc but I never recieve them because of the crap service. I'm lucky that I have wireless broadband, otherwise I wouldn't be able to download apps etc.
I'm paying $80 a month for a shitload of calls that I can't use. The reason why I signed up in the beginning was to use my mobile instead of the landline to save money.