Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3333 Someone from NSW thinks vodafone is get better coverage with 2 cups and a length of string at 27 Dec 2010 03:58:49 PM
I HAVE CONSTANT PROBLEMS WITH CALLS NOT CONNECTING JUST DEAD LINE ON THE OTHER END AND TERRIBLE RECEPTION EVEN IN TOWN - WENT TO VODAFONE SHOP TO COMPLAIN - I WAS TOLD RECEPTION HAD IMPROVED SO I SHOWED THEM THAT I HAD NO RECEPTION STANDING IN THEIR SHOP EVEN AS WE WERE TALKING - ASKED HOW MUCH TO PAY OUT CONTRACT EXPECTING THAT IT WOULD BE HALF THE MONTHLY CONTRACT AS IT WAS WHEN THEY TALKED ME IN TO UPGRADING EARLY ONLY TO FIND THAT IT IS THE FULL MONTHLY CONRACT FEE FOR EVERY MONTH LEFT EVEN THOUGH I WAS PAYING FOR A SERVICE THAT WAS PROVIDING LITTLE TO NO SERVICE - CANT WAIT TO GET OUT AND SIGN UP WITH SOMEONE ELSE YOU WOULD THINK THAT IN A TOWN OF 90000 PEOPLE LIKE ALBURY WODONGA I COULD GET RECEPTION IN THE MIDDLE OF THEIR OWN VODAPHONE SHOP BUT THATS OBVIOUSLY NOT A SERVICE THEY PROVIDE - SICK OF PAYING FOR A SERVICE THAT PROVIDES NO SERVICE - NOT ONLY DO I THINK THEY SHOULD JUST ALLOW PEOPLE OUT OF THIER CONTRACTS BUT SHOULD REIMBERSE THEM FOR THIER FRUSTRATIONS ON A DAILY BASIS BEING STUCK IN A CONTRACT WITH LITTLE TO NO SERVICE
28 Dec 2010 07:08:46 PM: yeh but for me every time i go into the shop to complain about reception my reception bars go up,they must have a tower in every shop near me
29 Dec 2010 06:33:25 AM: They have extenders in their stores. I know this because whenever I walk past them I can make calls.
29 Dec 2010 11:07:43 AM: I wish there was a contract for you to stop using all caps in your posts you troglodyte. STOP SHOUTING YOU WANKER. Aren't you more concerned about being stupid enough to accept what a sales rep under pre assure to deliver sales is saying to stitch you up without verifying same in the paperwork? Oh, yes, readng is a necessary skill to enable you to do this, sorry...