26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3382 Someone from QLD thinks vodafone is at 27 Dec 2010 04:07:49 PM
My Vodafone phone would send multiple copies of the same message to the same person, sometimes for days. This also happens to a friend of mine. It is becoming very annoying to my friends and frankly very embarrassing to me; there are some types of messages that if you send repeatedly they tend to mean something else other than what it was originally meant to read. But this problem also caused me to lose money from all the messages that I did not send; I still keep my vodafone to receive messages and calls but I am using another provider to send messages. Thank you for your site to allow us to voice our complaints because i have never had feed back from the company after making a complain about 6 months ago. It's sad because I have been with this company for a few years now. Sally