Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3384 Someone from NSW thinks vodafone is EPIC at 27 Dec 2010 04:07:57 PM
I am constantly experiencing drop outs. I will be mid call and my phone cuts out. Other times, I will not even be able to connect to make a call!! Ill have a full bars of reception, and yet I cannot make a call! Sometimes, my friends will try and call me and I wont be able to receive the call. Also, my texts are often delayed - I either receive messages well after they are sent, or my friends receive my texts well after I send this. THIS IS A CONSTANT EXPERIENCE. IT IS NOT ONE OFF.
As for my internet - I am often receiving the "no web gateway" or something like that message. I can sometimes try and log on 5-10 times before I get a connection. I CANNOT RELY ON THIS EFFING SERVICE.
I called Vodafone months ago to inform them of this. They advised me that I was suppose to LOG all my issues - dates and times. Then they would consider reporting my issue and tracking it. This was unacceptable. I do not have time to PROVE to Vodafone what type of shit service they are doing. Having come across this website, I was absolutely SHOCKED to find out that these issues are common.
What can I do now?
As for my internet - I am often receiving the "no web gateway" or something like that message. I can sometimes try and log on 5-10 times before I get a connection. I CANNOT RELY ON THIS EFFING SERVICE.
I called Vodafone months ago to inform them of this. They advised me that I was suppose to LOG all my issues - dates and times. Then they would consider reporting my issue and tracking it. This was unacceptable. I do not have time to PROVE to Vodafone what type of shit service they are doing. Having come across this website, I was absolutely SHOCKED to find out that these issues are common.
What can I do now?