Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3442 Someone from NSW thinks vodafone is The Worse at 27 Dec 2010 04:11:56 PM
Well i am a customer of Voda threw mobile and internet, I have made several complaints about my internet service to many of their customer team members and they still refuse to do anything about making myself as a customer a satisfied person, only reason i am still with them is cause i am on a contract and i deff will not continue with this company after my contract has ceased.
When i 1st applied for the internet i asked the customer service member what the reception would be like in the area which i live and she replied me excellent and u will be very satisfied, little did i know that was a very un true answer and i have had nothn but poor 2 very poor service since being on the vodaphone contract..Great site 2 complain cause there is no real point in callin them cause not only dont they listen but they dont do anything to make the customer happy and want to stay with them, but quite often i have had the vodaphone team member close the call on me...I HATE VODAPHONE and i can not wait till my contract is over...Thanx!!!
When i 1st applied for the internet i asked the customer service member what the reception would be like in the area which i live and she replied me excellent and u will be very satisfied, little did i know that was a very un true answer and i have had nothn but poor 2 very poor service since being on the vodaphone contract..Great site 2 complain cause there is no real point in callin them cause not only dont they listen but they dont do anything to make the customer happy and want to stay with them, but quite often i have had the vodaphone team member close the call on me...I HATE VODAPHONE and i can not wait till my contract is over...Thanx!!!