Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3468 Someone from NSW thinks vodafone is Fail to the max. at 27 Dec 2010 04:13:49 PM
Me, my mum, and my stepdad are all on vodafone and we can NOT call each other when one of the person's in the call is at home. We live in balgowlah in sydney, central, in what should be perfect coverage, however we just get NO reception at our house. Mum and I can stand next to each other in the kitchen and try call each other and the call won't even go through. If someone is out and tries to ring one of us at home, it usually takes them a few 'call dropped's to get our phone to actually ring, and then if we don't run to the very few areas of the hosue where there is one bar of reception, we aren't able to make a decent phone call. I would understand if we lived way out in the bush that we would have dodgy recepction but in the middle of suburbia on sydnye's northern beaches is rifdiculous. Not to mention i can NEVER connect to the vodafone WAP while i amout and about in manly, balgowlah, and similar suburbs. its actually ridiculous how delayed our texts are to each other, and we now call the home phone and pay rather than try and actually get through on our mobiles to each other. Absolute joke