Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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347 Someone from NSW thinks vodafone is Its the worse decision I have made at 17 Dec 2010 02:53:54 PM
My partner and I recently changed network providers and we shopped around and as he was with 3 and always had good reception we decided to go with 3. However, we were asked by a staff member at 3 "why 3? Why not Vodafone? We will be getting rid of 3 soon so you're better off with Vodafone", so we went with Vodafone. It is the biggest mistake of my life. If I thought I had bad reception with Optus I had it even worse with Vodafone. I had no reception in the city or even if I apparently did have reception I couldn't make calls. Internet is slow, I receive text messages over 4 hours after they are sent (and that's being generous), my friends ask me why my phone is switched off etc. Its CRAP!!! I should have just stayed with Optus!