Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3494 Someone from ACT thinks vodafone is they don't care about there service at 27 Dec 2010 04:15:20 PM
I have two phones through vodafone and spend about 250 to $270 a month with them one month they sent me a bill for $500 I thought it must be because I did not pay my bill on time on there system the next month it was even more $1000+ they started sending me letters that I must pay or have my service cut off, I am very busy but had to ring them to see what was going on they told me that my unlimited plan was limited which pissed me off, but there was still no reason for the bills to be so high I spent two days on the phone trying to sort it out instead of running my business and earning money I was talking to people who couldn't care less about the issue at hand.
I ended up speaking to someone in head office in Sydney I think they worked out that my blackberry was connected to the net the whole time which it is supposed to be but they where billing me for each minute when there not supposed to.
There service is crap and let's me down on a daily bases it is so consistently crap I am totally used to it now.
Thanks to who set this site up and letting me have a whinge.
I ended up speaking to someone in head office in Sydney I think they worked out that my blackberry was connected to the net the whole time which it is supposed to be but they where billing me for each minute when there not supposed to.
There service is crap and let's me down on a daily bases it is so consistently crap I am totally used to it now.
Thanks to who set this site up and letting me have a whinge.