Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3544 Someone from SA thinks vodafone is very at 27 Dec 2010 04:19:38 PM
i'm pretty sure that i read something in adelaide now, that vodafail has come to the final realisation that they have coverage issues, it did state that if you were experiencing constant dropouts and no 3g that you could be released from your contract, personally, used to work for optus, and especially wth the usb device that if they could not give coverage, u were released from your contract, personally i would take any issue wth coverage, phone drop outs, speeds- that they advise you should be getting and aren't straight tho the TIO.. their number is 1800 062 058.. but they will ask if u have spoken to a manager, and if not please do so... and then call the TIO for futher assistance.