Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3608 Someone from NSW thinks vodafone is BIGGEST EVER FAIL at 27 Dec 2010 04:23:41 PM
Hello There
I became a Vodafone Customer around MAy/June this year 2010 With a number of calls to try to get our "Free" Internet wireless internet s stick to work it took from Ma/June till around October before they said we could even cancel our contract also to make matters worse we called Vodafone multiple times to get our "first" bill sent out to us and we even tried to get the online bill to show up and yet we still have not EVER received a bill and we more then likely owe more then $5,000 dollars for two phones which i think is ridiculous we will have to pay this once the bill does come its not our fault that vodafone is run buy a usless CEO who cant even get the bills sent out!
Also i do have to say i that in the 6months i have had my phone my wireless internet ALWAYS drops out and will not work at ALL and when i am on the phone it will drop out and my partners phone will have reception but it wont take incoming calls and any messages he gets are delayed by HOURS. VERY ANGRY AND OUTRAGED BY VODAFONE And will happily take legal action against Vodafone for false offer, lack or service and reception!
I became a Vodafone Customer around MAy/June this year 2010 With a number of calls to try to get our "Free" Internet wireless internet s stick to work it took from Ma/June till around October before they said we could even cancel our contract also to make matters worse we called Vodafone multiple times to get our "first" bill sent out to us and we even tried to get the online bill to show up and yet we still have not EVER received a bill and we more then likely owe more then $5,000 dollars for two phones which i think is ridiculous we will have to pay this once the bill does come its not our fault that vodafone is run buy a usless CEO who cant even get the bills sent out!
Also i do have to say i that in the 6months i have had my phone my wireless internet ALWAYS drops out and will not work at ALL and when i am on the phone it will drop out and my partners phone will have reception but it wont take incoming calls and any messages he gets are delayed by HOURS. VERY ANGRY AND OUTRAGED BY VODAFONE And will happily take legal action against Vodafone for false offer, lack or service and reception!