26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3610 Someone from TAS thinks vodafone is what a joke at 27 Dec 2010 04:24:05 PM
Recently joined vodafone after not being satisfied with another provider (who are now part of the same company) phone often doesnt even ring just goes to voicemail, but who am i to expect i would get my voicemail right away too huh.. down to tassie for a month away and does vodafone even have 3g down here...?? what a pathetic excuse for a network not to mention the handset they gave me is FALLING APART literally and overheats like crazy.. ohh and my phone decides on its own what message tone it would like to play...
and when i ask for the cancelation fees to be waived, i have to wait between 9-18 MONTHS for network diagnostic tests to be completed...
Im so over vodafone, i want a way out of this contract, and they want my money, they have more $ behind them so of course im ignored...
28 Dec 2010 07:31:14 PM: Dude get your PHONE fixed, that is not a network problem
28 Dec 2010 07:32:41 PM: You do knoe Vodafone don't actually makes the phones???
28 Dec 2010 09:09:22 PM: It will be the network. Low signals equals high transmit power from the handset hence hot handset and short battery life.
3 Jan 2011 07:21:36 PM: um no a bad battery equals poor battery life & heat