26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3650 Someone from VIC thinks vodafone is 100% at 27 Dec 2010 04:26:14 PM
Firstly let me just say that I cannot stand the annoying robot voice 'lara'. It is even more irritating when waiting on hold for over an hour and a half, it continues to tell me that they're 'flat out' but rest assured my call is important to them! Pretty sure they'd answer the phone if my call was important. We have had nothing but trouble with vodaphone since we unfortunately signed up for a 2 year contract. The bills are through the roof, for no apparent reason. One was even in the thousands of dollars. We are now on the $99 cap, which in vodaphone terms means about $200!
27 Dec 2010 04:27:23 PM: hahahah "lara" shes as useful as a hole in the head hey!!