Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3704 Someone from TAS thinks vodafone is NONE at 27 Dec 2010 04:32:03 PM
My Mess is that I have been connected to Vodafone for over eight years and have always found the customer service excellent. I do know they have had problems lately with coverage and drop outs in NSW but that is because they are upgrading the network and it always causes problems when new systems are intoduced. My main complaint is with reading winges from people who have problems with their handsets. Telco companies do not make phones they only suppy the network to use the phone on. As for people complaining about hign invoices for using their phone over the limit they are entitled too Well what do you expect
Ive been with Vodafone for years-in tasmania and never had a problem. I say get agrip people, no telco is perfect. :)