Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3724 Someone from NSW thinks vodafone is Ridiculous at 27 Dec 2010 04:33:57 PM
I have been having troubles with service for the past 4 weeks. Most of the time I have no service which is extremely frustrating as my mobile is the only contact number I have and having 2 young children it is very important that vodafone works. Since having problems with Vodafone service I have also had battery problems and have to charge my phone at 3 times a day. I also have Vodafone MobileConnect Internet and have the same problems, it has taken me an hour just to write this as the interenet connection keeps cutting out.
I actually went into a Vodafone store a week ago to be told that the coverage issues was due to it being that time of year, "Christmas", and people are sending messages all the time and ringing family and friends all the time. What a load of reindeer crap.
If it wasn't for the fact that I'm tied into a 24 month contract I would have left Vodafone and gone to another network by now.
I actually went into a Vodafone store a week ago to be told that the coverage issues was due to it being that time of year, "Christmas", and people are sending messages all the time and ringing family and friends all the time. What a load of reindeer crap.
If it wasn't for the fact that I'm tied into a 24 month contract I would have left Vodafone and gone to another network by now.