Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3747 Someone from SA thinks vodafone is ridiculously comlete failure at 27 Dec 2010 04:36:25 PM
Mobile broadband, and lack of assistance from overseas call centres, costing a fortune in phone calls trying to sort the mess out...on a 12 month contract and am hardly able to use the internet, and when I am able, the speed is non existent. I couldn't use it at all for two months of the contract due to incompetent staff at kiosk/shops constantly giving me the run around with incorrect sim's. For three months I have also been charged an extra $10 per month for the internet key which was supposed to be free with the contract. (This has at least been stopped) I live an hour and a half from adelaide and was assured that my connection was going to be fantastic. I am lucky to get access to the internet for three hours a week, and even then, it cuts out on a regular basis...in fact it cut out while typing this out and have had to try to get back on. Vodafone, you are a pack of mongrels, and your service is pathetic. I have had a gutful of this inferior rubbish, and the second my contract is up, I am ditching the company, unfortunately I have 9 months left. I could go on and on about my dissatisfaction, but I will restrain myself, well a little anyway! I have passed on my complaints to the company as well as anyone who will give me the time of day. VODAFONE, YOU SUCK THE BIG ONE