Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3790 Someone from NSW thinks vodafone is contemptuously so! at 27 Dec 2010 04:41:01 PM
I live in Coaldale, which is about sixty kilometers south of Sydney. Recently I subscribed to Telstra's broadband network due to the frustration I feel toward the Vodafone network. The situation for me was and still is deplorable. Currently I DO NOT have reception at all when I'm at home. I now use Skype through the Telstra broadband connection to make calls from my mobile, as I'm still on a contract with Vodafone.
In August my sister Rose died. I was at home at the time of her death and out of range of the Vodafone network. My family had no way to contact me to inform me that Rose had died. The situation for me was that if I wanted to make a call using the Vodafone network, I would have to walk a kilometer to the local train station and often wait for a weak signal to make a call, which then would often drop out.
Rose had been dead for two days before I found out what had happened. A friend came over to where I am living and said I should call my family. She told me that she had a call from my other sister Christine telling my friend of what had happened. I was guttered. I asked my friend if I could use her phone and I was able to speak with my family for almost an hour before hanging up. I spoke to Christine for more that an hour without interruption on a different network in exactly the same location I fail to receive a signal from the Vodafone network. I can't help feeling absolute in my contempt for the Vodafone organisation, and any company that use the Vodafone network.
For a telecommunication company Vodafone, in my opinion, have no concept of how important it is to be able to communicate... just ask Larra.
In August my sister Rose died. I was at home at the time of her death and out of range of the Vodafone network. My family had no way to contact me to inform me that Rose had died. The situation for me was that if I wanted to make a call using the Vodafone network, I would have to walk a kilometer to the local train station and often wait for a weak signal to make a call, which then would often drop out.
Rose had been dead for two days before I found out what had happened. A friend came over to where I am living and said I should call my family. She told me that she had a call from my other sister Christine telling my friend of what had happened. I was guttered. I asked my friend if I could use her phone and I was able to speak with my family for almost an hour before hanging up. I spoke to Christine for more that an hour without interruption on a different network in exactly the same location I fail to receive a signal from the Vodafone network. I can't help feeling absolute in my contempt for the Vodafone organisation, and any company that use the Vodafone network.
For a telecommunication company Vodafone, in my opinion, have no concept of how important it is to be able to communicate... just ask Larra.