Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3794 Someone from VIC thinks vodafone is Absolute ****, ****, fill in the blanks yourself at 27 Dec 2010 04:41:18 PM
My wife signed up with Crazy Johns, who use the Vodafone network, in Feb 2010 and has complained several times about the service to no avail, and still has 14 months to go on her contract. The coverage in the Geelong area is, according to the Vodafone map, 100%, but when we visit our Daughter in Lara she has to go outside and stand in the road to get coverage, and even then it's intermittent. Try one of the shopping centres and all she can get is Emergency numbers - what a joke. It's about time we started to fight back at these telco's over their so called 'Great Service', maybe not through a class action, but through a mass court apparance if we all refuse to pay the bills.
More constant publicity is required through all forms of the media until these jerks get their collective acts together.
More constant publicity is required through all forms of the media until these jerks get their collective acts together.