Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
382 Someone from QLD thinks vodafone is It's not me, it's my network at 17 Dec 2010 03:18:41 PM
For months now I've been told by my partner and friends how bad my phone is and that it must have been dropped a million times to be so bad. (can I just say I've only dropped it once and that was from a desk, hardly a big fall).
I drop out of most calls after 5mins. I get little signal indoors (live and work in the CBD!!!) and my voicemail don't work properly. It also usually takes me at least two go's to make a call. God forbid I be in an emergency...
I brought up the issue with a Vodafone store once and was told it was my phone and to call the service centre, ha! Sorry I don't have 3 hours to sit on hold only to be told there is nothing wrong!
Great Job vodafone, you ignore your loyal customers and pretend it's their fault. Such a useless company...
I drop out of most calls after 5mins. I get little signal indoors (live and work in the CBD!!!) and my voicemail don't work properly. It also usually takes me at least two go's to make a call. God forbid I be in an emergency...
I brought up the issue with a Vodafone store once and was told it was my phone and to call the service centre, ha! Sorry I don't have 3 hours to sit on hold only to be told there is nothing wrong!
Great Job vodafone, you ignore your loyal customers and pretend it's their fault. Such a useless company...