Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|Somewhere else (224)
3932 Someone from VIC thinks vodafone is at 27 Dec 2010 04:55:22 PM
I have several of the issues mentioned re drop outs and late sms but I have also, up until recently had my phone turning on then off. I was told to send it to the manufacturer for repair however, strangly, this only happened at my house and to my wifes phone also. Anyone would know two phones side by side doing this similtanously was not going to be an individual phone failure issue. After all, they both worked fine every where else. Also when I purchased these phones I was told by 3 (Vodaphone)that outside the capital cities they roamed onto and shared the Telstra network. However whilst travelling in Aust. recently I was unable to get coverage in some towns and when I rang to enquire they told me they had no coverage in this towns. Begs the question, whose network do they use in the country and it is Telsrta, is it selective?