26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3983 Someone from SA thinks vodafone is about to expire at 27 Dec 2010 05:04:47 PM
with all this going on someone should propose a mass ETC, early termination of contract at every vodaphone and associated 3 merged store.
Lets see if these small little shops can cope with 100 customers coming in, in UNISON at the SAME TIME all wanting to change providers and all wanting instant service and all wanting to get out of their contracts.
picture it. 100 people. all crammed into a little shop. 2 or 3 employees sweating. everyone asking to have their service contract terminated.
understandably ETCs may cost us money, but hey, the only way for this to stop is to STOP using VODAPHONE.
27 Dec 2010 05:14:17 PM: That'd be a silly thing to do. Shops can't help you with disconnections.