I have had so many issues with Vodafone; but the main two are - I signed up for one of the new beaut Netbooks for wireless internet on a laptop that is really portable. The laptop itself was great; the coverage and data speed were pathetic. Whenever I run Vodafone I had to talk to a person in Egypt who barely spoke english; and they would always tell me I am in a bad coverage area. Funny thing is I had taken it to so many places aside from my house 10kms from Brisbane CBD (been to Cairns, Sydney, Gold Coast and Brisbane just to name a few). I guess Vodafone got sick of me ring up and the day I lost it and started yelling they put me straight through to disconnections. I got out of the contract after six months, was refunded part of my money for the months of poor service and had no early termination fee. I did have prepaid internet as well; and that was just as bad, but at least you can just stop using it. The lastest drama in the Vodafone problems was I had 3-4 days with none or sparatic coverage; occasionally I could made calls or send a text but that was pretty rare. I sent countless emails to Vodafone through the website because I couldn't ring from my mobile. The only response I got from Vodafone was detailed information on the GPRS/3G network areas (not really handy); they also advised me to check the website for outages, which I did and there were none in my area. At no point did a human from Vodafone ring me; which is deplorabe. At the time that all this was going on, ALL of the Vodafone (4 in total) sotres in my local area were closed for refurbishment so I couldn't go into a store; I did try and ring from a landline as well; but after 10 mins of waiting they hung up on me. I run a business using my mobile and over those 3-4 days I lost money because customers couldn't get through. I just really want to get out of my contract with no early exit fees. I'm currently waiting for Vodafone to make contact after lodging a complaint with the Telco Ombusman, but I'm not holding my breath