Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4002 Someone from NSW thinks vodafone is Immoral at 27 Dec 2010 05:08:41 PM
Customer for 19 years.
Its been useless since mid 2080 when they went 3g in Wollongong.
Vodafail claim they could not stabilise the signal, countless complaints, phone call's, emails all ignored. Staff could not care less.
My call charges have gone through the roof because of the continued dropouts and poor reception.
Then they claim I agreed to a 2 yr contract when I requested 1yr and recieved phone purchase credit for 1yr.
Its immoral what going on and surely unlawful.
We are all keeping our side by paying our bills yet they do honour their side of the contract.
BRING ON THE CLASS ACTION!
Bill Wollongong
Its been useless since mid 2080 when they went 3g in Wollongong.
Vodafail claim they could not stabilise the signal, countless complaints, phone call's, emails all ignored. Staff could not care less.
My call charges have gone through the roof because of the continued dropouts and poor reception.
Then they claim I agreed to a 2 yr contract when I requested 1yr and recieved phone purchase credit for 1yr.
Its immoral what going on and surely unlawful.
We are all keeping our side by paying our bills yet they do honour their side of the contract.
BRING ON THE CLASS ACTION!
Bill Wollongong