26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
4012 Someone from VIC thinks vodafone is like falling from space with a mountain chained to your leg. at 27 Dec 2010 05:10:34 PM
you ring to talk to some1.... you wait on hold for up to an hour. when you gethold of some1, they don't understand you and l can't understand them!!!!! what happen to the english speaking people l used to deal with????? then they transfer you to some1 else and the waiting starts all over again... its at this point the phone drops out. or you find that this department is closed and you are hung up on. l have been with vodafone for about 7yrs but in the past 15mths l have had crap 3G internet about 2 out of 7 phone calls drop out and and as l write this it drops out again.... vodafone you are shitfull!!!!!