26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4015 Someone from QLD thinks vodafone is cannot use their wireless broadband at 27 Dec 2010 05:11:19 PM
2 years ago I signed for wireless broadband with 6Gg output for $40/mo 2 yrs contract. Since I used it for clients, I got embarrassed all the time because I cannot do any work in front of them with Vodafone mobile broadband because I cannot get any reception in any area on the Gold Coast even in Brisbane city itself. I tried to call them by phone but so many hrs on the line and nobody answer the phone. So I give up all. The Vodafone broadband drops off and always no connections. I cannot return the USB Vodafone anymwore because the outlet I signed up already not there anymore so I was charged every month for $40 till 2 yrs have lapse only paying them and when 2 yrs contract ended I asked Vodafone that to please do not charged me anymore my contract was over and I dont want them it is too much to pay when their service is not working and most of the time I was charged over the limit that I wasnt able to get connected even to the place where I lived.
SO that is my story I paid for my contract for nothing for 2 long years.