Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4016 Someone from SA thinks vodafone is Access, reception and coverage. at 27 Dec 2010 05:11:46 PM
I am with Revolution Telecom (Revtel) on the Vodacrapp network; and live in Mannum, with the Vodacrapp tower in clear line of site.
Service is probably available 50% of the time, with constant poor reception.
My complaints have not been addressed.
I am not on any contract and am on pre-paid; with over $100 in credit.
I have been that pissed off (over the past several years) in not being able to rely on their service; I purchased an amaysim card on the Optus network; with excellent coverage, reception and access to the network 99% of the time.
The Vodacrapp network in this area has not been expanded in this area (despite empty promises) to cater for coverage and extra demands on the service (with more users).
I am in the process of porting my number with amaysim, on the Optus network, with the loss of my $100 plus credit.
Yes; a Class Action against Vodaphone for their broken promises and piss poor service should "be a winner" for the "little person" against a "giant".
Congratulations for your stance in stating that "WE ALL HAVE HAD ENOUGH".
Service is probably available 50% of the time, with constant poor reception.
My complaints have not been addressed.
I am not on any contract and am on pre-paid; with over $100 in credit.
I have been that pissed off (over the past several years) in not being able to rely on their service; I purchased an amaysim card on the Optus network; with excellent coverage, reception and access to the network 99% of the time.
The Vodacrapp network in this area has not been expanded in this area (despite empty promises) to cater for coverage and extra demands on the service (with more users).
I am in the process of porting my number with amaysim, on the Optus network, with the loss of my $100 plus credit.
Yes; a Class Action against Vodaphone for their broken promises and piss poor service should "be a winner" for the "little person" against a "giant".
Congratulations for your stance in stating that "WE ALL HAVE HAD ENOUGH".