26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4025 Someone from NSW thinks vodafone is slow internet at 27 Dec 2010 05:13:29 PM
my internet loading time seems to be very slow and considering I'm a new user of a "smart phone" i thought this was the norm - My friend is on another network and has now shown me that on her phone the pages should load quicker.
at first i thought it was the result of using too much of the the internet credit, but when i checked my usage it wasnt the case.
Also i found the use of the navagation device very slow too. I was hoping to use my new "smart phone" as a "navman" but found it took to long to registers where i was at the time.
I thought it was my Nokia x6 - but now it all makes sense.
Oh and one more thought - i was sent a sms to my phone claiming the bill had been emailed to me (it seemed a little over priced) and when i checked my email account ( to work out why the cost of the bill was so high) the bill had not actually been emailed to me.
I think i may need to consider another network - its ashame i'm on this stupid plan for the next 7 months :(