Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4038 Someone from NSW thinks vodafone is HUGE!!! at 27 Dec 2010 05:15:48 PM
I'm a 10 year veteran of vodafoney - just too lazy to change carrier coz ultimately they're all the same or they are TELSTRA - TOO EXPENSIVE.
For manoths and months now I've suffered call drop outs in Redfern NSW, On the M4 freeway anywhere near Sydney Olympic Park, and in the Parramatta area. I get appalling feedback on most calls, the echo of my voice bouncing back is painful for my hears and gives me headaches. I use the phone all the time hands free on the headset while driving and my phone call bills show how many times I have to hang up and re-dial calls - that is if the call hasn't unexpectedly dropped out by itself. Everyone who works in my building knows vodafone does not work unless near a window.
I pay $79 a month for this joke. Let's not forget the appallingly slow speed and constant 'poor' connection for mobile internet access to my laptop anywhere in Randwick
I called them on 15th December. It took over an hour from Tech Dept to billing (who tried to send me back to Tech Dept) before I was offered a $100 credit. It took until 26th December before that credit showed up on the total owing for my December bill due 30th December.
Call 'em. Make 'em give you a refund or credit. And keep doing it every month until these clowns get their infrastructure sound enough to sell more lines to new customers.
AND PUH-LEZE!!! Get their idiot sales people to stop calling me offering fantastic "new" 2-year $79 contracts with up to $660 of free calls per month when they are offering INFINITY plans - what an insult to intelligence!!!!
P!SSED ORF!!!
For manoths and months now I've suffered call drop outs in Redfern NSW, On the M4 freeway anywhere near Sydney Olympic Park, and in the Parramatta area. I get appalling feedback on most calls, the echo of my voice bouncing back is painful for my hears and gives me headaches. I use the phone all the time hands free on the headset while driving and my phone call bills show how many times I have to hang up and re-dial calls - that is if the call hasn't unexpectedly dropped out by itself. Everyone who works in my building knows vodafone does not work unless near a window.
I pay $79 a month for this joke. Let's not forget the appallingly slow speed and constant 'poor' connection for mobile internet access to my laptop anywhere in Randwick
I called them on 15th December. It took over an hour from Tech Dept to billing (who tried to send me back to Tech Dept) before I was offered a $100 credit. It took until 26th December before that credit showed up on the total owing for my December bill due 30th December.
Call 'em. Make 'em give you a refund or credit. And keep doing it every month until these clowns get their infrastructure sound enough to sell more lines to new customers.
AND PUH-LEZE!!! Get their idiot sales people to stop calling me offering fantastic "new" 2-year $79 contracts with up to $660 of free calls per month when they are offering INFINITY plans - what an insult to intelligence!!!!
P!SSED ORF!!!