Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4111 Someone from QLD thinks vodafone is at 27 Dec 2010 05:22:34 PM
When I was living in qld at my parents house I never got signal and thought it was the area we lived in but before I got my contract I had full signal and could phone from within the house. I've complained with customer service and with store personal and got told vodafone is updating there network and there towers but it's been 2/3 years now and it's still the same problem. I live in Victoria now and I do have signal in my house but ones we travel the signal goes. Ive been having problem with receiving bills and after a year of over due bills and phoning them monthly I am receiving my bill and changed my plan from $69 cap to the new infinite plan. I complained severely and was frank with the customer service officer and refused to pay for my new plan. I am giving vodafone one more chance and if they don't upgrade there services (customer service, signal etc I am forced to change to a different provider.