Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4166 Someone from NSW thinks vodafone is the biggest joke since a Leyland P76 at 27 Dec 2010 05:29:31 PM
I'm a pre-paid customer. Can someone please explain what free vodafoney to vodafoney minutes are? I've NEVER seen the benefit of these free minutes!!!
I put up with call drop outs - call echo and feedback - and this wierd electronic grazing noise that does my head in!
Mobile Internet Speed? What's that??? Why is the connection always showing "POOR"???
If they can't look after the customer's they've got, they should be STOPPED from selling any more serv ices until they can take care of the customers they have RIGHT NOW.
Sooooooooooooooooooo glad I never signed a contract. If you've got a contract exercise your right to leave immediately as they publicly admit they cannot provide the service you're paying for. Or just keep calling and getting money off your bill each month until they get the message their service sux.
I put up with call drop outs - call echo and feedback - and this wierd electronic grazing noise that does my head in!
Mobile Internet Speed? What's that??? Why is the connection always showing "POOR"???
If they can't look after the customer's they've got, they should be STOPPED from selling any more serv ices until they can take care of the customers they have RIGHT NOW.
Sooooooooooooooooooo glad I never signed a contract. If you've got a contract exercise your right to leave immediately as they publicly admit they cannot provide the service you're paying for. Or just keep calling and getting money off your bill each month until they get the message their service sux.