26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4180 Someone from QLD thinks vodafone is EPIC FAIL at 27 Dec 2010 05:30:35 PM
Have had issues with wireless internet for months. When you call them for assistance they advise to go into the store. When you go into the store they advise only vodafone over the phone can help. When you call back you spend over 30 minutes on hold only to speak to someone who cannot understand you & you cannot understand them. THEN they tell you to go back into the store, where the vodafone store has been changed to "3 store" and they no longer can help with vodafone issues & give you another address. It's endless & no one can help. As soon as our contract ends I will NEVER use vodafone again and I do not recommend vodafone to ANYONE. Good job for this site !!!
27 Dec 2010 05:38:39 PM: it makes you wonder why they have stores if no one can help you, i know what you mean..may as well buy the phone from india and any problems call em