26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4200 Someone from VIC thinks vodafone is Not happy at 27 Dec 2010 05:33:12 PM
My problem is with my phone and internet. The internet hasn't been reliable to say the least. Constant dropping out, bad signal strength, conflicts. I also get sms messages for another person. So by the looks of it the number I have for my internet is being used by someones phone, not very professional. I live in Glen Waverley and the internet will not work in my room or anywhere in the house. In fact I am often chatting to my friend on msn and I'll be kicked off. Sometimes when I try to re-connect it wont do it and I have to pull the usb stick and put it back in.

My iphone issues are much the same - someone will ring and it will go straight to voice mail, but it never rang at my end. People send me pictures and I'll get them .......three days later or not at all. I practically have to stand on my head in my house to get reception in my house. Yet when I signed up I asked specifically if there was reception in Glen Waverley as I use the phone for work and I was told yes. Will be ringing them when I get back from my holidays to see if I can get out of both contracts