Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4222 Someone from ACT thinks vodafone is Extreme Fail at 27 Dec 2010 05:35:40 PM
My husband had a vodafone mobile for aout a year before he passed away, we often spoke about switching to a new carrier howver never got around to it before he died.
For the entire period we never received bills, the phone would be constantly disconnected due to unpaid bills, vodafone would promise to resend the bill and demand the outstanding amount be paid or the phone wouldnt be reconnected, as we had a business we could not be without a phone so we would pay the bill but still the bill would not arrive. We complained about this numerous times we were assured it would be corrected however prior to my husband diying 4 motnhs ago it was still not reticifed and they have been chasing payment for his final bill even asking to speak with him and becoming irate when they are told it is not possible.
During the time of all this happening the reception on the vodafone was crap even when we were standing right near a tower the phone would constantly drop out and we were forever having drop out issues.
Thankyou for putting this site together and allowig us to air our vodafails!
For the entire period we never received bills, the phone would be constantly disconnected due to unpaid bills, vodafone would promise to resend the bill and demand the outstanding amount be paid or the phone wouldnt be reconnected, as we had a business we could not be without a phone so we would pay the bill but still the bill would not arrive. We complained about this numerous times we were assured it would be corrected however prior to my husband diying 4 motnhs ago it was still not reticifed and they have been chasing payment for his final bill even asking to speak with him and becoming irate when they are told it is not possible.
During the time of all this happening the reception on the vodafone was crap even when we were standing right near a tower the phone would constantly drop out and we were forever having drop out issues.
Thankyou for putting this site together and allowig us to air our vodafails!